Work At A Restaurant
Work At A Restaurant
You need to look good and have a good attitude. Make sure that your uniform is clean and has no food traces; also make sure that you dont have some smell, it can ruin all the visual impression. Every detail is important because all of them form the first impression and will build up you in the eyes of the customer. Attractiveness is a huge benefit, so if you are attractive dont hesitate to use it or improve it with cosmetics. Second thing is the attitude. As for the attitude it must be positive, not annoying and most important one step ahead of the client. Three main principles are keep smiling, pay attention and offer the client what he might need before he or she asks. The last principle is very important, for example if the client has kids offer him or her a chair for kids right away. If you see an empty plate remove it before the client asks. This will surely add points to your image and eventually be reflected in your tip.
Knowledge is Power
The most important thing know the menu! All of it! And not only names and prices, ingredients, taste, recommendations. Often the client just asks to recommend him something. So the more you know about the food the better you can offer it; in addition to this a waiter who is familiar with the menu leaves a good impression and is a better candidate for a good tip. If the restaurant happens to have some interesting history also know it and know how to present these facts.
Any order means possible issue, so if something happened try to find a most suitable solution. Usually it means contacting the manager and looking for a solution (in form of a free drink or something else). In any case youll need to make sure that the client sees that you care about the situation. Otherwise he or she will not be too generous.
Make sure that you dont go empty handed, you have a lot of running so be effective. If you come back from delivering food, grab some empty plates from another table. The more work you do on the go the better.
A really helpful hint is about handling a group of customers. The problem is to remember who ordered what and in this case you can write down the orders clockwise and then serve drinks and food by placing them on the plate in the same order. A simple trick but it will make life much easier!
Anyway with all this info in your head you will be definitely the best one on your shift and therefore you will be able to get the highest tips and maybe even a raise.
Armed with these tips you will in no time find a job in horeca vacatures! And as soon as you will start using it you will go up and not only get financial benefit but also will be able to have time for education or career.